The Defense Logistics Agency is now the primary provider of printing services, desktop printing devices, and electronic conversion services to the Department of Defense, pursuant to a DOD instruction signed by Deputy Secretary of Defense for Acquisition and Sustainment.
All DOD components except DOD intelligence agencies, National Guard and Reserve organizations, tactical activities, and the U.S. Army Print and Media Distribution Center must now purchase these services through DLA Document Services. The change is expected to save tens of millions of dollars each year.
DLA Document Services offers many printing services ranging from brochures and training manuals to banners and aircraft decals. Custom and specialty options like vinyl, foam board, and magnets are available, and the team can also produce large-scale items like museum displays.
“We can help customers at every stage of their project, from planning to production,” said Nick Janik, director of production operations for DLA Document Services. “Our print production employees work hard to make the customer’s vision a reality while being as efficient and timely as possible.”
DOD customers converting paper documents to electronic format can utilize scanning and conversion services available at DLA printing facilities or with the assistance of on-site technicians who can convert documents of any size. Digital conversion preserves documents and makes them searchable. Shredding services are also available.
The updated DOD instruction also charges DLA Document Services with the purchase, delivery, and maintenance of office devices, including office, desktop, and stand-alone printers as well as copiers, fax machines, scanners and multifunction devices – the latter being the primary focus of the desktop device program. The desktop device purchasing process includes an assessment of customer needs and existing equipment to ensure new devices are streamlined and compatible.
“Our desktop assessments help eliminate unnecessary equipment and transition customers from a single function or standalone environment to a shared resource business model with MFDs.” Terra Nguyen, Division Director of DLA’s Office Devices Program
Further information and ordering assistance is available from local Customer Relations Specialists or the DLA Document Services Customer Support Center at 1-866-736-7010 or [email protected] mil.
For a full range of DLA printing services, visit: https://www.dla.mil/HQ/InformationOperations/DocumentServices/Offers/PrintingServices/
For a full range of scanning and conversion services, visit: https://www.dla.mil/HQ/InformationOperations/DocumentServices/ScanningandConversion/
For more details on the Office Device program, visit: https://www.dla.mil/HQ/InformationOperations/DocumentServices/Offers/OfficeDeviceManagement/
A list of local DLA customer relations specialists is available at: https://www.dla.mil/HQ/InformationOperations/DocumentServices/Offers/OfficeDeviceManagement/